ShopNest eCommerce Test Plan
1. Overview
This test plan defines the testing strategy and scope for
ShopNest, an eCommerce platform offering apparel, electronics, and home goods.
It aims to ensure a reliable, secure, and user-friendly experience across web
and mobile platforms.
2. Scope of Testing
In Scope:
- User
registration and login (email, social login)
- Product
browsing and search
- Cart
and wishlist functionality
- Checkout
process (guest and registered)
- Payments
(credit/debit cards, mobile wallets)
- Order
management (tracking, returns)
- Notifications
(email/SMS)
- Admin
dashboard
Out of Scope:
- Legacy
browser compatibility (e.g., IE11)
- Internal system analytics
3. Objectives
- Validate
all core workflows, from product discovery to payment
- Ensure
system stability under concurrent users
- Check
for security vulnerabilities (SQL injection, XSS)
- Confirm compatibility across devices and major browsers
4. Test Strategy
- Manual
Testing: Functional tests, UI validation, exploratory tests
- Automated
Testing: Regression and smoke tests via Selenium
- Performance
Testing: Load testing using JMeter
- Security Testing: Run scans with OWASP ZAP
5. Test Environment
- Environments:
Staging and Pre-Prod servers
- Devices:
iOS, Android, desktop browsers (Chrome, Safari, Firefox, Edge)
- Dependencies: Payment gateway sandbox, SMTP server
6. Test Scenarios
- Sign
up using email/social account
- Filter
and sort products by price/category
- Apply
discount codes during checkout
- Validate
cart persistence across sessions
- Handle
failed payment attempt and retry
- Check password reset email delivery
7. Resources & Responsibilities
- QA
Engineer: Manual/automated test execution
- Test
Lead: Review test cases, oversee coverage
- Developers:
Bug resolution, deployment support
- Tools Used: JIRA for bug tracking, TestRail for test management
8. Schedule
|
Phase |
Timeline |
|
Test Case
Development |
June 22 – June 24 |
|
Test Execution |
June 25 – July 1 |
|
Regression Testing |
July 2 – July 3 |
|
Final Review &
Signoff |
July 4 |
9. Entry & Exit Criteria
Entry: All features deployed to staging, test data
available
Exit: 95%+ test case pass rate, no critical bugs open
10. Risks and Mitigation
|
Risk |
Mitigation Plan |
|
Delays in
third-party APIs |
Mock API responses
where possible |
|
Design changes
mid-testing |
Daily syncs with
dev/design teams |
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